A policy is a promise — and the claim is where that promise is kept. When you have an accident or damage, call us before anyone else. We report the claim, coordinate the surveyor, collect the paperwork and follow your file until the payment lands.
What We Handle For You
In an Accident — 4 Steps
1. Safety first: move to a safe spot, turn on hazard lights. 2. If there are injuries or a dispute, call the police (155) and medical emergency (112). 3. Take photos of both vehicles, plates and the scene. 4. Call us on 0242 220 07 07 or WhatsApp 0553 877 18 97 — we take it from there, in English if you prefer.
Frequently Asked Questions
What should I do right after a car accident?
Make sure everyone is safe, then call us. If both drivers agree, a joint accident report (tutanak) with photos is usually enough; in injuries or disputes, call the police at 155. We guide you step by step on the phone.
How long does a claim take?
Simple motor claims are often concluded within days once documents are complete. We track your file with the insurer daily and keep you updated.
Do I pay anything for your claims assistance?
No. Claims support is part of our service as your agency — you pay nothing extra.
What if the other driver has no insurance?
Options exist depending on the case, including recourse through official funds. Call us before doing anything — the first steps determine the outcome.